FIND Sports is an Australia wide online store. FIND Boardsports is a retail store based in Dandenong, Victoria. Both of these business's are divisions of Force Industries, Australia premiere boardsports manufacturer. Force Industries was founded in Melbourne in 1996 and also owns one of the largest boardsports factories in the world which produces for many global brands. Products sold under FIND Sports or Force Industries brands are made available to the public at factory direct prices. The kayaks, surfboards & snowboards offered on this website & in the FIND Boardsports retail outlet are likely to be the most competitively priced that you will find anywhere in Australia if not the world. FIND Sports online store prides itself on offering a huge assortment of many leading adventure outdoor action sports brands in categories such as camp, hike, surf, skate, snow & wake. Our staff live and breath the sports & outdoor lifestyle and are only too happy to assist you throughout your shopping experience.

Delivery ShippingEach product listing will outline handling/dispatch time and postage transit time. This will vary depending on the product. Some products can be dispatched within 24 hours, others may take 4-7 business days to be dispatched. Generally products take 2-5 business days for postage to arrive once dispatched depending on the location whether remote town or major Australian city.
We deliver products Australia wide using AUSTRALIA POST E Parcel (for small items) and TNT(for bulky items). Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
The product listing will either list FREE FREIGHT, FIXED QUOTE Australia wide, or, SHIPPING CALCULATOR used on bulky items to offer the most competitive rate to your destination.
Once your order has been paid, picked and packed you will receive an email with a tracking number which you can follow on either the Australia Post or Toll Ipec website to monitor it's movement.
If you do not specify for bulky items the driver will require a signature upon delivery otherwise the goods will be returned to the depot requiring a $35 re delivery charge. The goods can be left at the door with no signature, however, authorization must provided at the time of the order. FIND Boardsports will take no responsibility for items left without signature.
IF YOU URGENTLY REQUIRE AN EXPRESS DELIVERY PLEASE NOTIFY US FOR A QUOTATION. Pick UpPickup is available from our Dandenong, VIC retail store, however, it is important that you ring or email before you come to pickup your product as some items need to be pre ordered, and prepaid. If you plan on picking up a bulky item that is required to go on the roof of your car, consider if you have the appropriate roof racks. In most cases we can sell soft racks, however, we do not stock permanent racks as required for Kayaks. Please also order these in advance online from FIND to ensure availability. For all pick-up items, we will only hold the stock for a maximum of 30 days after the customer has been informed that their item is ready for pick up. After the period has ended the stock will be put back on our shelves.

Returns FIND Boardsports is not obliged to accept returns if you change your mind. However, we will do so as proof of our commitment to your satisfaction when purchasing from FIND. In order for an exchange or refund to be processed we require:
• You to have proof of purchase (receipt, credit statement or invoice);
• The products to be returned in their original packaging with all labels and instruction manuals included,
unused and undamaged;
• The product you are returning is currently stocked by FIND;
• You return the product within 30 days of purchasing it from us; and
• You bear all costs, such as shipping and insurance, related to the return of the product to us.
• All returns must be issued with a return authority number before the customer returns the goods to Find SportsFIND Boardsports reserve the right to:
• Assess the condition and age of returned goods prior to providing a remedy; and/or
Manufacturer's warranties
You may also have other rights under a manufacturer's warranty. If you wish to make a claim under a manufacturer's warranty you should contact the manufacturer directly. Any rights under a manufacturer's warranty are in addition to your statutory rights, consumer guarantees and other rights outlined in this policy.
How to return a product
Please post to FIND Boardsports (Force Industries Pty Ltd)
4 Maxwell Street
Dandenong VIC 3175
If the product is a bulky item and you cannot organise your own courier to send the product. FIND can quote return postage. The cost of the return freight must be prepaid by credit card or pay pal before FIND Boardsports will book pickup of the item.

Payment How do I pay?We only accept payment via PayPal, Via , Master Card .

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