About SBC Gadgets. SBC Gadgets (Security-tek)  has been doing business for over 15 years. We have a long standing legacy of excellent customer service as a top rated eBay Seller. We offer quality products, fast shipping, and friendly hands-on customer service.  SBC Gadgets is one of the largest used computer retailers in the state of Oregon with over 10,000 items in stock. We specialize in high-end new, used, and refurbished phone systems as well as computer and IT related equipment. We also offer a large variety of other new and used products such as automotive items, self defense products, and much more. At SBC Gadgets we are committed to providing the best customer service at all times in terms of quality products, fast shipping, and value for money.    We are open Monday to Friday 8:00 am to 5:00 pm and do respond to emails and phone calls after hours.    Feedback SBC Gadgets makes every effort to be as accurate as possible in our auctions by using actual product images (what you see is what you get) . However, listings may occasionally contain inacurate or outdated product information. Please take this into consideration before leaving negative feedback    If you are dissatisfied for any reason with our company, please DO NOT be quick to leave a negative or neutral feedback. We will work hard to make sure EVERY CUSTOMER is 100% SATISFIED and resolve any problem for you as quickly as possible. If you are satisfied with the product you received, please leave us positive feedback and 5 scores on all categories. We will do the same for you.

Terms of Sale and Return Policy   When you purchase something from SBC Gadgets, we want you to be completely satisfied. A 14-day warranty is included with 99% of our products to protect our customers.    Because we sell new, used, and refurbished items we have different return policies for each product type as stated below (see product page for details):   14 day return policy Products with a 14 day return policy (see product page for details) You may return your item up to 14 days from the date of invoice. After 14  days, no returns will be accepted. All sales on software items are final.   General return policy info All sales on software items are final. Shipping and handling will not be refunded under any circumstances. All product returns are subject to a 20% restocking fee after the the return policy expired All returnable merchandise requires an RMA number.  All RMA requests need to be in writing by Email. Please provide the item number, item description and pictures. Items damaged during shipping will be claimed (forwarded) to the shipper (USPS or FedEx). Images will be required to show proof of damage as well as packaging used and damage to boxes etc.  The buyer will be responsible for all return back to SBC Gadgets and for the costs associated with that shipment. You may return items within the return policy period for a full refund, provided the return is a result of our error (you received an incorrect or defective item, etc.).  We do not refund or provide store credit for 'change of mind'. However if you are unhappy with your purchase you should always contact us. For non-DOA (dead on arival) returns, a standard 20% restocking fee may be applied. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund within 72 hours after item has been returned.   Any returned item that is damaged through customer misuse, have missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Return the products in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment Customer must package the products properly. SBC Gadgets is NOT responsible for any damage to the products during transit by the shipping company. For expediency, we reserve the right to issue a full refund or a replacement item. Will Call items can be exchanged or another item or a store credit only

Freight Shipping This product will ship by freight. Estimated cost for freight will vary depending on your location. Please check eBay shipping tab for exact pricing The shipping cost may also be influenced by the following: Residential or business address Loading dock availability Availability of a forklift   Expedited Shipping Please contact us for a quote if you wish to expedite your shipping via USPS Priority Mail Flat Rate The tracking number will be emailed as soon as it is available Insurance is your (the buyers) responsibility Any orders of $250.00 or more will be require a signature upon delivery. Please make sure you are available to sign for these orders. Estimated delivery is 2-3 business days (excluding weekends and holidays)   Will Call To avoid shipping costs you may choose Will Call (local pick up). We will ONLY refund shipping charges on Will Call items if we have not already paid for a USPS shipping label. Will Call is available during regular business hours Monday to Friday. Weekend Will Call is available by appointment only Positive ID (such a drivers license) required for all Will Call items (local pick-up)

Payments We accept all major credit and debit cards payment options via PayPal  PayPal VISA Discover MasterCard American Express Will Call Other Notes: