| 1) Worldwide EMS Expedited Shipping (Tracking number provided) - Oceania: 3~6 working days/ Asia: 3~8 working days/ North America: 3~6 working days/ South America: 10~60 working days/ Europe: 4~12 working days/ Russia: 6~24 working days/ Israel: 8~12 working days 2) Standard/Economy Shipping by Korea Post (Tracking number provided) - USA :9~20days/ United Kingdom :10 ~22 days/ Australia :8~29days/ France :11~33days/ Germany :10~22days/ Russian Federation :10~29 days/ Canada : 13~25 days/ Singapore:10~20days/ Brazil : 10~40days * Some countries(Italy, Lithuania, Malta, Honduras, Kuwait, Uruguay, El Salvador, Iceland, etc) are not in EMS coverage. Items can be sent to those countries by UPS at extra charge. * Handling time : 1 working day(2~3 days for some items) * Handling and delivery can be delayed on weekends and holidays. * Delivery can be delayed due to customs in your country. If you don't receive your item within the estimated delivery date, please contact us via eBay Message. |
| All returns must be discussed and agreed upon with us. Buyers must contact us via eBay message tool within 14 days from the arrival date of item. Faulty/Damaged/Mispresented items can be repaired or exchanged. When returning due to other reasons, 20% of restocking fee and round shipping are borne by buyer (Original shipping is non-refundable. Note that actual shipping may differ from the cost in the Shipping and Payments tab. The same applies to Free Shipping items.). All returns for a refund must be UNOPENED and NEW CONDITION in their original box including all components. For the items refused due to customs tax and the items unclaimed by the buyer, round shipping(resending cost) will be on buyer's side. By purchasing our items, you agree to all terms and conditions in our policy. If you have any questions or problems, please contact us anytime. We will respond within 24 hours on weekdays. |
| Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. For Smooth customs entry 1 ) An invoice is added on the package on demand. 2 ) Instead of box, in many cases, air bubble is used for packing. It remarkably lowers probability of opening by the customs officer. |
| We provide 1-year of warranty for most items in our store. Warranty period starts from the arrival date of item. International Warranty is NOT available.1. If an item is faulty in the first place, it can be exchanged or repaired at no cost and return shipping will be reimbursed. 2. Any other cases except for manufacturing defect and damage in delivery are out of warranty coverage. Depending on cases, repairing fee can be charged to buyer. Round shipping will be borne by buyer. Buyers must contact us before returning for warranty. Without agreement with us, return shipping cannot be reimbursed even if the product is faulty/damaged. |
| We try our best to put customers' sastisfaction as first priority. If you are dissatisfied for any reason or have questions, please feel free to contact us at any time. Most of the time we find the resolution that satisfies customers' needs. Please don't be so quick to leave negative/neutral feedbacks. We really appreciate your business with us. Note that we're out of office on weekends. We will get back to you as soon as we can. |